I was torn as to how low to rate our experience at Mad Mex. I'd say this place certainly falls somewhere between 2 or 3 stars. Here's why...
Food:
The food here is average (at best). We both ordered the "Mad Mex" quesadillas. I've had better quesadillas from Chili's. I actually even make a better quesadilla at home. We both agreed that it was just subpar. The real irony here is that you'd expect a menu item named after the actual restaurant to be superior in quality to the other menu options. Correct? The quesadillas here are just blah and as for the guacamole, I've had equally as good from Trader Joe's. They come with no sides, so expect to pay around $2 for about 4oz. of canned black beans.
Service:
So we stopped in over the weekend and ordered dinner. We stood at the hostess station for about 5 minutes patiently waiting for a hostess to appear. She never did. We finally walked to the bar and the kind bartender apologized and explained that things were slow, so they'd just sent home the hostess. Okay that's fine, but why not have the servers or someone else lookout for potential customers? Silly error.
We requested to be seated on the patio. It was night time, but boy was it dark! I'm talking parking lot lights to read the menu dark! Here's a tip...Get some light so that customers can actually read the menu at night or just close the patio altogether after dark. I probably would have ordered more if I could have actually seen the menu. Let there be light.
Our waitress kindly informed us that the kitchen was taking last call on orders and would be closing an hour before close of business. Fine. Restaurant hours are listed for close at 1am and we arrived 11:30. We understand that kitchens typically close early, but we were clearly being rushed to hurry up and pick something. Again, I would have liked to get an appetizer and dessert, but felt pressed for time. Lastly, as if the aforementioned wasn't enough, the waitress was apathetic. Just bad.
Bottom Line:
I wouldn't go here again. Food is average (or slightly below) and the service is lacking. There are far too many better restaurants in the area with higher quality standards.