Spacious is the only positive thing I can say. Smells like cigarette smoke.. Gas stations have better coffee. Seriously if you're going to have a place for weary travelers, top 5 focuses should be on offering good coffee. Bagels I suspect are thawed frozen variety, definitely generic brand. Gross. Bananas all brown. This is at 7am.
Woman at pre-entrance area was rude, service staff inside mediocre manners. Once you entered though I will say woman at service desk was very pleasant.