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About: http://data.yelp.com/Review/id/8b08axG_opNdvyOsLyjcUA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2018-01-15 00:00:00 (xsd:dateTime)
itemReviewed	JINYA Ramen Bar
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Came here for the second time with my parents that were here from out of town. They loved it the first time. So we decided let's have it again! Man did we make a mistake & man oh man did we wait. We had a party of 8 which yes I know it was huge (for this place) we knew we were going to wait no doubt about that 45-min to an hour tops. After about an hour we were told we were next so we headed inside to wait because it was cold. Not a surprise, not much space to wait. We were like sardines huddled near the front door, but hey when we were told we were next we assumed we were going to be seated within what 5 minutes or less maybe? Not the case at all! The host made the mistake of seating a party of 3 right smack dab in the middle of our table which made our wait an extra hour!!!!! Why?!!!!! Why would you seat another party in the middle of our table (you know the only big table in the middle of the room). You could've seated them in one of the 2 empty booths that were available We weren't the only ones that noticed that huge mistake. A couple waiting right next to us said " wow I can't believe they did that!" So we stood there inside for an extra hour just dumbfounded. It seriously ruined the mood for us which sucked because we were in such great spirits that day. When we were finally seated, no I'm sorry about the wait which was our mistake. No we apologize about that. Just seated. The waitress gave us water, asked if we wanted anything else besides water and then took our order. (Which she almost forgot to take orders from 3 others in my party wtf?!! I had to point to them and tell her " they need to order as well" We were seated all together are you not paying attention?!) She never came back after taking our order?? 3 other servers/bus boys came to give us our food which is fine I understand, it happens all the time. But NOBODY checked on us, didn't ask how's everything? need a refill? Etc. The food was good, no complaints about that! Which is why we came back obviously. Trust me we ate it all up after waiting so damn long! NOTE: We still gave them a 20% tip because I would never ever not leave just nothing, that's just not me and it's just rude! But we all left so upset which sucked so bad. I haven't seen my parents in a long time and we wanted to have a good time. My mom told me that this was the last time we were coming here and despite how much I love or should I say loved this place, I would have to agree after last night. This is the last time we're coming here! Sorry JINYA. You could've stepped up your game and offered us some type of compensation for our 2 hour wait due to YOUR terrible mistake. (Free sodas? One free appetizer? A little discount off our meal? I don't know the possibilities are endless!) it would've made us feel like you were trying to show some type of apologetic gesture, but we were left with "a real bad taste in our mouth". Maybe I'll consider coming back when you guys MAYBE OPEN A BIGGER LOCATION? TRAIN STAFF ON CUSTOMER SERVICE? SHOW YOUR CUSTOMERS YOU ACTUALLY CARE? Suggestion to others: Don't even bother coming here if you have a party bigger than 4-6. I'm dead serious. (Unless you enjoy waiting??) Honestly it's just an absolute nightmare. Trust me.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Jenn

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