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  • This is not a review of what they did for me, this is a review of what true customer service is and how to use critical thinking when obstacles happen. I needed to get my logo on the inside of my shoe design to be presented to investors by the next day. Long story short, I contacted a few design places that said they could do it and when I presented the shoe to them they said they couldn't and it could not be done. Offering no options to me. 3 nuts said the same thing and could not do what I asked because they did not have the machine to do it. I was very angry by then because this could cost me potentially a large investment in the company. The difference between them and the other places though is that they helped brainstorm with me how to get it done, and they ended up knowing a place that could do it in ten minutes and even called, set up an appointment with them and emailed my design! I went there and got it done and let's just say the investor was very impressed with the product. About two weeks later I received a call from 3 nuts to check back on me to make sure that everything went well. REMEMBER I DID NOT PURCHASE ANYTHING FROM THEM. That is excellent service and how a business should be run. They will be getting many a recommendation from me and next time I need their type of service, they will be #1 on my list. I am not a friend of any of these people and I feel bad that I don't remember their names ;( but the two superb girls in the front of house THANK YOU!!!!!!
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