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  • I think it is ridiculous that they say they need more clients! I was all ready to be a new client. I had a 12:30 appointment with them, and when I arrived at 12:30 on the dot, the place was locked and dark and no one was there! I waited for five minutes (in the rain), and they still didn't show. I called and left a voicemail saying that I was still willing to wait, and I understood if there was some confusion, but could they call my cell (I gave them the number, as I had previously given my home number when I made the appointment). I waited nearby at a coffee shop, went back after another five minutes, and it was still locked and I hadn't received a call. And I am definitely not estimating the time, either. I was willing to wait a bit, and I looked very closely at the time on my phone to be sure that I wasn't jumping the gun on calling and then leaving. Finally, I went on with my day and when I got home, they had left a voicemail on my HOME PHONE, which I had specifically asked them not to call, saying, "Oh hi. Sorry you missed me, but I was MAYBE two minutes late at the most. I hope you haven't left, but you should just call back to reschedule.' Seriously? When I was waiting, another woman came to the door. I thought she worked there, but she was just another client, also trying to get in! When I told this story at another local business, the women there said that I was probably the fourth person who had had this same experience at this place. I couldn't believe it. This place is the worst, and I have never even stepped inside!
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