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  • I am trying to keep a light heart but this experience had me cry for the hour drive home from frustration. I went for a trial, this was not my wedding day, thank god. Pros- they sent parameters via email when I paid my deposit. They were extremely patient when I had to reschedule last minute due to unforeseen circumstances at work. Also, with complaint I was promised a refund for services. Hope to see it. Cons- I must have a stupid expectation that a bride should feel beautiful and the people giving that service should care in that. My expectations were too high I suppose. Make up was completely uneven, did not match my skin tone, and I was shown final work in a dark office bathroom mirror? This isn't even a salon. Seeing look in daylight was shocking. People at Michael's art supply openly laughed. Awesome. Exactly what is wanted as a bride on your wedding day, good thing it was simply a trial. As for the hair... It was the exact style spiral curl half pony tail bun I gave myself for the 7th grade homecoming. Bridal? Really? I am not a make-up nor hair person but this was pathetic. I was told, "don't worry, we will fix it on the day." I paid the same, fix it it now while I am here for the trial. But the owner apparently took all of the hair and make-up supplies with him before my trial was finished. The owner was 10 minutes late and the trial only lasted 30 minutes. I did voice concerns while there but was blown off. Phone was more effective. Good luck if this is what you want!
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