We have had dinner there 8 times over the last 16 days and always received good service. The food quality was always good and the portions were large. We have a new favorite meal - the aloha steak. They also have male and female restrooms which I don't remember seeing in other L&Ls in Hawaii so we normally eat there. I keep looking for beef stew on the menu especially now when its so cold but no luck. We'll be back on our next trip here.