I cannot say enough good things about Whole Pet. We took our cat here last night. The vet tech and vet, Erica, were incredibly knowledgeable, helpful and patient. We have a "problem cat" so we warned them that she could be difficult to wrangle. They said they had some tricks for that and, amazingly, they worked. (Feliway, kitty burrito, tapping on the head for distraction.) They listened to all of our questions and spend a lot of time thoughtfully responding. They explained how much everything would cost in advance and gave us options. Full service is what you get here--down to cleaning up the stress poo and pee. Erica even went so far as to help us clean out the carrier, put it back together, and gently put our cat in. Unreal! We have gone to lots of different vets in several states but Whole Pet by far blows everyone else away.