Oh boy where do I even start..
I suppose the goods first: The drinks are very tasty, their boba isn't too chewy or hard like most places I have been. The atmosphere is also a pretty good spot to just sit, relax, play cards and chat with friends as you will find out. They have a really nice and large selection of drink orders and the extra usual's like egg pudding and grass jelly you can add. The food is mediocre at best, but this place is known for their delicious drinks rather than their food. Although I do enjoy their "cripy chicken."
On the other hand, their service is absolutely horrible. I am a huge regular there, and I keep going back because their drinks are good, but they lack severely in their service. Today I went in and sat for 1 hour with not a single hostess greeting me or giving me a menu. Instead they made eye contact a few times at me and sat at the counter talking and people watching. I would understand if it was busy but the place had about 9 people at the time total inside. Finally I asked for the menu at which they obliged by tossing it on the table and immediately turning away rather than handing it to my open hand reaching out for it. My drink came out delicious as I expected and I was satisfied at my little treat but when it came for paying. As soon as our server came back with the tab, she simply stood at my side and looked blankly at our table of 4 hesitantly not knowing who to give the check to. She was completely dumbstruck.. I reached out to grab my check and with my fingers on the tab she then moved it away from me and gave it to the person furthest away at our table who didn't even order anything.. Again disregarding my clearly open hand reaching for the bill. It was like this was her first time serving. The girls working here are completely ignorant and rude!
If you want decent drinks come here and go in and out quickly, and get it to go. If you want service though, I suggest elsewhere. Kung fu boba is way better