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| - My experience at this salon could not have been worse! I was the maid of honor for my bestie's wedding and a group of 6 of us went in the morning before the wedding to get pedis and the bride also got a mani. The lady at the front desk was the grumpiest woman on earth, but whatever. We got our pedis, and it was mostly enjoyable. The technicians were not all excellent, but for the most part we were happy with the results. The environment was comfortable and clean, and it was a relaxing morning.
The problem was that just 5 hours later, the bride's nails were already chipping. She wasn't washing dishes or doing anything crazy, but she was running some errands and doing the normal last minute stuff before a wedding. Unfortunately, even though we had made a big deal about this being the bride, the nail techs did not recommend something longer lasting like acrylic nails or even gels for the bride, so we hadn't thought much about the mani she got until it started chipping. Ok, fine. We decide to go in the morning of the wedding and have them touch up her mani, assuming they will do that for us for no charge because it was their work that hadn't held up.
False. They charged her for a whole new manicure! So here's my friend, totally in tears the morning of her wedding, and these people are telling her she should have got a gel manicure instead (she never gets manicures so she didn't even know what that was) and telling her it was her fault that her nails chipped within 5 hours of having them done. It was so ridiculous! Needless to say, I'll never go back to this place and recommend you skip it too. Awful customer service. Awful attitudes.
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