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  • Remember that old song from the musical A Chorus Line . ."Dance 10 . . .Looks 3"? Well that is kind of how I felt at the Spa at the Hazelton although my version of it would be "Services 10 . . . .Facility 3". Just know if you are looking for the total relaxing spa experience- you may not find it here. But you will get an outstanding massage or other service. After staying in the Hazelton Hotel- I had very high hopes for the spa as upstairs in the hotel- my every wish was accommodated. So when I took the elevator down to the basement level- I was a little surprised that I was not warmly greeted- rather I was asked what size shoe I wore and then the receptionist walked me into the small but functional locker room, pointed out my locker and left. I chased her down and asked where the waiting area was for my treatments and she said I needed to come back out to the reception area. Hmmm . . . .seemed odd but okay. Now I go to spas all around the world so I was familiar with the lock on the locker and how it functioned- but even a spa I go to all the time still takes the time to ask if I am familiar with the locking system. And forget reading the instructions on the inside of the door if you are a glasses wearing gal. A great spa makes everything effortless and that was just not the case here. I got changed and went back out to the reception area to sit and wait for my services. Again- this was a bit odd. There were 4 small seats squished into an alcove right by the check in area. So there were people coming and going the whole time I was trying to relax to anticipate my services. And then forget about relaxing there when you are finished . . . .the seats were full so there is no place to relax after your services either. They really need to invest in some type of space for this. The other thing I never even found was the pool and wet area. Turns out it's on another floor- so if you were thinking of a swim after your services- you will need to go upstairs. Another miss for me although there is a steam room in the spa area. Okay- so enough of the down side- let's move on to the stars of this spa and those are surely the services! I started with their scrub. Sarah, the technician was as great as the service as when we were finished- my skin felt like a baby's skin! And then after a quick shower- she massaged some wonderful hydrating lotion into my skin and sent me on to my next service. If there was any downside here- it was that the shower to rinse off in was back in the locker room area versus being in the actual service room which most places that offer scrubs do. I had to put my robe back on- walk past the reception area and into the shower and then back again to finish the service. And while I was escorted to the shower and given a new robe and slippers- it still isn't as nice as just stepping off the table, into the shower and back onto the table. My next service was an hour long deep tissue massage. Elizabeth was my therapist and she was also great! She took the time to listen to any issues I was having and then spent the next hour working on those areas. She also spent time after the service suggesting some things that I can do at home to relieve some of the stress in my shoulders. At this point, I would have liked to sit and relax somewhere with some hot tea but as I mentioned earlier, there really isn't a place here to do that so I just got dressed and left. All in all? Great services in a just okay location. And I guess I expected a little more than that from the Hazelton.
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