This was a great experience for me as I'm new to running. I was looking for trail shoes and went with a couple friends. What I love is that they have you jog briefly on the treadmill that they have a video camera pointed at. They analyze your gait and the way you run which helps you choose the right shoes. It was quick and really easy for them to do - and not awkward!
I really appreciate that they are knowledgeable, too. I felt comfortable with the salesman that helped us and I picked the perfect shoes. Also, their inventory is well-organized and they have a handful of options for shoes.
The only thing is that their clothes are pricey, but good quality and popular brands! However, that won't stop me from buying my shoes from them in the future. For the record, their shoes are the same prices that you'll find anywhere else.