Well, we were greeted by a less than impressive non-smiling hostess and it went down hill from there. We went in for a quick bite and drinks during happy hour. We were seated about 15 minutes before happy hour was over and ordered three simple happy-hour appetizers within a few minutes. We didn't get any food until more than FOURTY MINUTES LATER, and that was after asking for the manager. The server was slow and not responsive or attentive. The manager came to our table and agreed the wait was way too long and he would "take care of it" so we expected him to pay for at least the food. We ordered one more beer from the manager that took over ten minutes to find it's way to our table. The bill took a very long time, the plates were not cleared when empty, and the manager, though coming by neighboring tables, never returned to our table to see if things were ok. We had to pay for the drinks and the food was free. Oh, the food wasn't that good either. It was uninspired and just warm. I was NOT impressed and will go back to Gordon Biersch yards away next time. On the positive side our margarita and seasonal spiced beer were good.