I just had a bizarre experience. I called in to place an order for delivery. I was told that there was a note about me in the computer, that I was no longer allowed to have a delivery made. I have been ordering pizzas to be delivered from this place for eight years. In all that time there was only an issue once. They delivered the wrong pizza to me. When I called back to request they send the right pizza, they were a bit rude about it. They asked me to just keep it since it was "close enough." I said no, that I wanted the pizza I had ordered and paid for. They did bring me the correct one and picked up the other. Now today, I'm listed as a person who has had multiple problems with deliveries. So, either one screw up of theirs was enough to put me on a "naughty" list or they just entered a notation in the wrong person's file. Either way, it's bad business on their part, and they just lost a good customer. What's even sillier is that I've had several deliveries since that incident.