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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • We went there because my daughter brand new iPhone X screen went dead after having it for only a month. She has a protective case and there was no water damage (iPhone X is water proof). The screen was blank but the iPhone was working because it still made noises. We didn't have an appointment and were originally told it should only be around 45 minutes to and hour wait but we ended up waiting for 4 hours. There were a few employees chatting with other employees during our wait but they were unable to help. They just appeared they were trying to look busy. Once we were helped, they took the iPhone and said it would be ready the next day because they would repair the screen in house. The following day we went back to the store and this time we wait again for another 45 minutes before anyone would assist us. We told them we were there just to pick up the iPhone X but because we didn't have an appointment we had to wait because people they didn't have enough staff. There were a couple of employees doing nothing again except standing around taking to each other about their weekend. When someone finally saw us, they said the screen was broken and they ended up giving us a new iPhone X. I was on crutches and this location is in the mall and they made us wait a ridiculous amount of time. The amount you pay for Apple devices, you would think they would treat their customers better.
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