Hassle-free experience. We told Dustin, the manager, what we were looking for (just a box spring and a simple steel bed frame), and explained that we were on a budget. He showed us what was available in our price range, and never once tried to up-sell us. We were in and out in about 15 minutes, stress free. The delivery men showed up early the next day to drop it off, and they set it up for us in less than 15 minutes. Great service, good prices, and so far, pleased with the quality of what we bought. Excellent transaction all around.