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  • Horrible place to live! We have had cockroaches and ants in our apartment ever since we moved in. The apartments, however, are quite nice inside and the grounds are very well kept. Honestly, the maintenance and grounds keepers are the only competent employees here. The leasing office staff is terrible with the exception of Chantel. She is the only one who is trustworthy. All the others will give you the run around once you have signed a lease. Gracie is a complete moron and Nikki will tell you what you want to hear and never follow through. The manager Charity is quite rude and has an excuse to explain how they are not responsible for almost every problem we have ever had here. Holland Residential is a very good company but this apartment complex is probably their worst facility. The other complexes around Fairways at Cave Creek are ghetto (best way to describe it). Stay away from Granite Bay at all costs. I think they allow anyone to rent an apartment from them, which is why vehicles are stolen from the fairways complex that practically shares a parking lot with them. Our down comforter was even stolen from the community laundry facility. If you want a quiet community this place is not for you. There are plenty of parents here who let their children run wild. I have personally witnessed kids throwing rocks at tenant's cars and destroying light posts in front of my apartment. To make matters worse, the parents were watching the whole time. They even let their children look over other tenant's patio walls, which is a complete violation of privacy. Please save yourself time and money by looking into a different area of Phoenix.
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