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  • No Star is not an option ... Prior to leaving on a long trip brought one pair of pants in for dry cleaning. Upon returning home found pants to be splayed completely wrong on the hanger, if in fact dry cleaned. It looked as though they had fallen off the hanger and subsequently replaced in a hurry. The pants did not have the appearance of being cleaned in any way what so ever and obviously the way in which they were left had pleated them in all of the wrong places. Returned and brought pants back. Unable to get any satisfaction from the employee working besides offering to resubmit them for cleaning and admitting that they may have been dropped somewhere along the line. Explained this was unacceptable as I had specifically had these cleaned for my impending trip. Asked to be refunded but she was unable to as the Owner does not allow this or any type of credit. Asked for this owner to call and was advised that he will want to see the pants as they were or he would not do anything for me ... even though she had seen the pants and somewhat corroborated the issue. I typically try to patronize the smaller stores and shops in Chestermere but ... Needless to say the Owner never did bother to call and I certainly will never bother to use this dry cleaning service in the future.
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