The food is pretty tasty, but they are 17 kinds of useless for takeout. The menu online is not the same as the one in the restaurant, we waited nearly half an hour for one of our three orders (with no line ahead of us), and when we finally got our food it was the wrong stuff.
Overall a bit too annoying to contend with, and the food is great but not worth that. If you use Hurrier type apps, it's a bit better, but still pretty inefficient (especially considering how small a menu they are working with).