Unfortunately, Lisa left (sadness!) but I now go to see Carol regularly! She works quickly and does a great job, and great to chat with! I've also found that everyone else here is extremely down to earth and personable, and the salon is always immaculate- very rarely do you notice large piles of hair on the ground. As well, I love that at this salon they don't push bazillions of products on you after you're done your service.