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  • I REALLY want to give this place five stars, but because of the service that we recieved I can't. SERVICE: Came here for my first time as part of a birthday dinner for a close friend. We went on a Friday night & you cannot make reservations here, so we expected a wait & thats fine. I guess they were abnormally busy due to a company Holiday party, & they told us that in the beginning too, so again the wait was acceptable. Once we were finally seated, our first server indicated they were out of several popular dishes, gave us our menus & walked away. Anybody that knows Bitter & Twisted knows the menu is a little overwhelming (which I love all the options) but I would expect a little explanation on the servers part (or at least some recommendations?). We actually ended up having ANOTHER server come over to check on us & see if our orders were taken, & she was awesome-- friendly, smiling, made recommendations, & actually ended up telling us that they could make some of the food that we were told initially they were out of (thanks to her, because if we didnt have her my rating would be less.) Server #1 periodically came to check in, but again we had to ask a bunch of probing questions to get anything out of her & she just acted a little inconvenienced.. FOOD/DRINK: I ordered the whiskey berry jubilee & also participated in the duck bathtub/fishbowl drink. Both were tasty, fun, & gave me a nice buzz! We also ordered a couple rounds of shots in the dark (which are different shots by the bartender). Those were also very tasty & I liked both the ones we got. For food I got the green chile mac n cheese-- AMAZING!! It wasnt over/under cheesy or greasy. The taste was rich & had a kick to it. I will definitely be back because I loved the vibe, food & drinks. I just hope ALL of servers can be a little more consistent :)
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