I cannot thank the staff enough for their kindness and customer service. I brought my 14 year old cat in yesterday to get shaved due to her matts. I was defiantly the annoying customer asking a million questions. I believe the regular cat groomer took the day off, but another groomer offered to take care of Chloe for me. They finished her very quickly for me; I ended up getting held up at work and they were so sweet and understanding. I was frankly a little embarrassed to bring Chloe in, but they made me feel very comfortable. I don't live very close, but I work right across the street . Even though it's out of the way on my days off, I feel like I found my groomers . I plan on making appointments for my two large dogs soon. Thank you again !