Hotel seemed nice. I was there for a work event. Valet scratched my Audi with their key holder and tried to argue with me that they didn't. I've been driving my car for 8 years, I know what scratches it has and doesn't. Plus it's a black car and easy to see them. I can tell you where each bump, scratch and bruise has come from. The valet (which was the only parking option, and less expensive than a close by parking garage), had a keyholder over the rolled down window laying on the driver side door. I watched the attendant remove it and saw the new scratch then. Staff was completely unhelpful and disrespectful trying to argue. Guy took a report as he pretty much said "just for the heck of it, but nothing was going to be done about it."