We purchased the Overly sectional. Our initial service and feel for the store was good. We shopped around at multiple locations and ended up back here. We purchased the couch along with two dressers for our bedroom. Our sales guy who helped us initially finished up everything for us. We were told the center piece wouldn't arrive for a month(I was fine with that), but to our surprise on the day they delivered the couch they had brought all the pieces, very awesome. The delivery people were courteous and did a good job. I found an issue with one of the couches. Went back the following day after delivery and got everything sorted out with ease. Over all I think this was a great store, very happy with the people and the service when it came to resolving our issue.