When there are no customers waiting in reception and the company has to solicit business from deep discount online coupon companies, what does that tell you about the company?
I was so underwhelmed by James who was dressed more like a Pimp than a Receptionist and his interfering female sidekick's first impression that things went downhill once I discovered that they wanted me to sign a bunch of paperwork agreeing to a $25 fee for a no-show appointment and that they wanted a copy of my drivers license which is a total invasion of my privacy. I was going there for laser hair removal people; not brain surgery!!! When I expressed my displeasure it was poorly received. I ended up walking out of the store. But it didn't end there. Fifteen minutes later the nameless female thought it was appropriate to phone and leave me a 2 minute rant on my voicemail saying very slanderous and derogatory things about me. REAL PROFESSIONAL - NOT!!!! Apparently she had too much time on her hands due to a lack of customers.
There are so many beauty stores in town that are warm and inviting who want your business, I would encourage you to look elsewhere.