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| - I came to this location by Pacific Mall for a birthday celebration with family on a Sunday night. It wasn't busy at all; only about five tables when we were seated. Our waitress was very dismissive and didn't explain how everything worked. This place is a buffet style Mongolian Grill where you can pick your own mix/variety of meat and sauce and have the chef in the middle stir fry it for you. (Kind of like Fire and Ice in Markham). The chef (like every other waitress there) took my bowl without even looking at me, didn't even crack a smile, and placed my bowl back on the counter without a word after he was done.
Asides from poor customer service, the food was mediocre. Do not order their specialty drinks! I ordered a guava smoothie, and it tasted like water and sugar mixed together, with no hint of guava. The food selection at the buffet is very limited, however, there is a chocolate fondue fountain and a station for shaved ice, which I've never seen before at other buffet style restaurants (ie. Mandarin). The floor was very sticky, everyone's shoes were squeaking.. I don't know what that says about the cleanliness of this place.
When we finished our meal, they brought over a complimentary chocolate mousse cake since we told them it was my birthday (they don't even check ID for that), and played the Happy Birthday song in the background. I thought that was nice, but they placed our bill on the table at the same time they brought the cake.. so again, lacking in customer service..
Overall, would not recommend this place if you want to be treated like a valued customer, but it is good value for those who enjoy primarily meat when dining at buffets.
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