I've been a member for 2 months now and I LOVE it! I like walking in and seeing all types of bodies, just normal people trying to get healthy and workout. No ASU meatheads! The staff is super friendly and helpful. I love that they make eye contact with you and actually great you. LA Fitness has the worst costumer service at front desk, that's why I choose this gym. I am a black card member and the only thing I wish is they would replace is the weird red light total body enhancement with something more useful. 5 STARS PLANET FITNESS! Thank you for helping me lose some weight!