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  • After telling me they cannot open my checking account because the corporation address isn't the way they need it on the paperwork they refuse to refund my money for checks for an account that was never opened, never in use. This is the 40,000th complaint I have had with my 4 businesses and personal accounts and after 7 years of getting zero customer service we are finally closing all our accounts this July. Manager was very rude, refused to offer a credit, said it was our fault. Our corporate papers were in PERFECT ORDER with the city/state. They wanted us to change the address to our home address, we did 5/31 it is NOTED on the Az Corpo Commission site but they did not UPDATE the address yet (not my fault) so they are cancelling the account but not refunding me for checks they NEVER SHOULD HAVE ISSUED since the account was NEVER approved. everything these terrible managers told me was impossible to do was that handled by my old manager on seventh Avenue and Thomas, Jose. this bank is literally the worst bank in history and they are manager was rude and combative with my husband. over $1 million in deposits we expect better service and we did receive it at the Seventh Avenue And thomas branch.
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