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  • Used to get take out all the time but no more this time was my last. We ordered the crispy beef as part of our families order which was always done well nice strips of lightly floured crispy beef but not this time, the beef was chewy little overly breaded chunks. After our family tried 1 piece each we stopped eating it. After dinner I returned to tropical with the uneaten crispy beef and told the man that the beef was terrible I stated I would like my money back and asked him what happened to the way the beef used to be done he told me that's the way it always is and offered me shrimp. We had already eaten and I wasn't interested in shrimp he said that we already ate lot of the beef, we only had four tiny pathetic pieces. One of the owners a woman came out from the kitchen who recognized me as a frequent customer and after explaining to her what the situation was she spoke in another language to the man and they offered me $4 when the beef cost $10 and was virtually untouched. I told them that this was unacceptable but they weren't budging so I took the $4 and told them that this was the last they would see of me. Now the first review they have on TripAdvisor is a bad one and they got another one on Yelp I hope cutting corners and not valuing customer satisfaction is working for them. Would definitely not recommend run from this place go to Jatujak down the street for much better Thai rather than this wannabe Thai, Adios amigos!
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