Very nice people. I came in with a groupon and it ended up not loading at checkout after over 30 min of me attempting to get it to load and they honored the price. I have received over a dozen compliments on my nails and I love them. At other places that I have got gel nails done they have only done 2 coats but they did three here which looked really good. Plus their pricing is not bad at all. They are $10 cheaper than traditional places. This is a wierd remark but I like how they did not talk as much. I dont know if it is just me but if my nail tech is talking too much I feel like they are not focusing on what they are doing so I really appreciated that they intensely focused on the job at hand. I am hoping to try out their mani pedi deal next time so I am excited to come back