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  • My nail technician was Susan. I showed her a picture of exactly what I wanted (short french tips with rounded corners). She began the process and right off the bat was very rough with the manual and electric buffers, especially on my cuticles. I have not had a manicure in 12 years so I couldn't remember if they were supposed to trim your cuticles or not or whether the process was supposed to be painful or not, which it most definitely was. After some research, I now know they should NOT cut your cuticles, because if they nick and cause an open would with their un-sanitized instruments, you could get an infection, and a potentially nasty one at that (think staph, MRSA, etc.). And she did cut mine open... on the side of two fingers, my middle and thumb, to the point they bled a little. And apparently you should not see any existing white powder on the buffers they use on you, meaning they have not been cleaned or swapped out after each client. The buffers she used on me (manual and electric) had a considerable amount of existing white nail powder on them. The charge was $30 and I gave her a $5 tip which I now know I shouldn't have and I really regret. My nails did not turn out looking like the picture I showed Susan. She applied the tips too far in, making my nail beds look short and stubby. The rounded corners I asked for turned into rounded SIDES with sharp corners, looking very odd. And there are visible air bubbles trapped under each nail's polish. I can deal with the way my nails look but the thing I am most upset about are the two cuticles she cut and made bleed. I washed them really well and used disinfectant on them. It is now the next day and the wounded areas are puffy and red, so yes, they are infected. I can only hope and pray it won't be serious and will clear up quickly. I will be soaking them in Listerine today. If the infections persist, I will be reporting this salon. I cannot speak for the other technicians who work there, but if you must go there, DO NOT USE SUSAN.
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