I come here for any alterations to my jewelry! I've had rings sized and screw-backs added to diamond solitaire earrings. I usually go on a Monday morning and have my piece back by 6pm same day. Prices are very fair and customer service is always fantastic! I made my purchase there finally and the women here went above and beyond! They special ordered a specific intricate white gold locket I wanted for my wedding day and helped me find a adjustable white gold chain within my $500 budget for both! I couldn't be happier! It's absolutely perfect! They really do care about your special life events. They even love my puppy! I brought her in once and everyone just fell head over heels for her:)