Just bought a house with a pool... Have no clue what we are doing and needed someone to guide us. We set up an appointment for a first time cleaning. He showed up and said he had to troubleshoot the pump because he could not turn it on... And left. Told us he would come back the next Week...concerned but understanding , I felt it would be taken care of... Never showed up. This company, if you want to call it that... Is a sham.