| rev:text
| - Ok! I've emailed I've called I'm at my wits end. I have a huge issue with Macy's customer service. I have called a total
of 5 times to fix my order. The representative spelled my name wrong as
well as put the wrong zip code on the package.
1. Ordered a second pair for my friend in Houston and they also put the
wrong address
2. I had to keep calling UPS and Macy's to fix it
3. My package is lost somewhere in sparks, NV and UPS said I have to
call Macy's and Vice Versa
So now I'm just chasing my tail at this point
4. The 4th time I called I asked to speak to a manager they said they
are busy and it's going to take up to 24 hours (that was on Monday) I'm
still waiting on that call
5. I called Wednesday and asked them why hasn't anyone called me or even offered to ship me a new pair of shoes? The rep said, I'll send you a new pair they should be there by the 22nd. I will send you a confirmation email. Here it is Friday and I have no shoes and no confirmation email.
I don't understand what is going on and why customer service is so nonchalant and not being proactive about my order. Granted my shoes literally cost $22 but on principal I spend a lot more money shopping as. I feel like I'm not valued as a customer and that they couldn't care less about if or when I get my shoes. My friend got hers 2 days ago and I ordered mine 3 days before her. It makes me wonder if I spend more money would it be handled so
carelessly.
And the customer service rep. that emailed me back offered me a 20% discount with the exception of.... : 7 For All Mankind, Asics, Birkenstock, Born, CWX, Coach,
Converse, Chantelle, Donatella, Ed Hardy, Emporio Armani, FitFlops,
Goddess, Joe's Jeans, Lacoste, Levi's®, Minnetonka, Nike Footwear, Puma
Footwear, Sketchers Shape-ups, Sofft, Sperry, The North Face, Tretorn,
Va Bien, baby gear, kids' shoes, toys, cosmetics & fragrances,
sunglasses, select fashion jewelry and watches, gift cards, FOR HER:
bridge & designer handbags, B.Tempt'd, DKNY lingerie, Dolce Vita, Donald
Pliner, Felina, Impulse, Jezebel, Lauren by Ralph Lauren, Le Mystere,
Lunaire, MICHAEL Michael Kors, Naturalizer, Not Your Daughter's Jeans,
Wacoal, Reebok Footwear. FOR HIM: Armani jeans, Cole Haan, Dockers®,
Ecco shoes, Hugo Boss, Johnston & Murphy, Polo Ralph Lauren, Tommy
Bahama. FOR THE HOME: All-Clad, J.A. Henckels, Le Creuset, Tempur-Pedic,
Tumi, Waterford, Wusthof, electrics & electronics, furniture,
mattresses, rugs, regular-priced china, silver & crystal. Savings do not
apply to Everyday Values, jewelry specials, Jewelry Super Buys,
Specials, web busters, purchases in Macy's stores or prior purchases,
payments on credit accounts, gift wrap or shipping charges.
So I can't use it.... I get better offers from them on my email. I'm one step from Boycotting them. Just ticks me off.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)