This place is actually very clean, informative and professional. I came here nearly 3 weeks ago for my very first set of eyelash extensions and for it being my first time, I loved the experience. Even though 90 minutes of having to lie on your back and close your eyes can give anyone a little anxiety lol...any ways...after about 2-3 days a significant amount of lashes came out so I called back and Megan was sweet enough to get me in that Sunday with her for a complimentary fill which came out AMAZING!!! Until about 3-4 days later when a significant amount came out and days later more and more and now barely a week after the fill, they look so sad and pathetic and I'm sooo unhappy with how sparse they are :( I can't necessarily say it's anything the shop did wrong because I'm no lash expert. The thing I'm really disappointed in is the fact that I paid so much money thinking the first set would last a lot longer. I do appreciate the complimentary fill, but I don't think I'll be back. Very very nice studio though!