I feel fine giving this place two stars. First, with the 30 minute wait to get to the front of the line, I was expecting the best gelato I've ever had! I was highly disappointed. The sea salt caramel tasted like it had no salt at all. The mint chocolate chip was chalky, and the straciatella was icy. Overall, the flavors I tried were bland. Second, they use very thin packaging, and so the gelato melts quickly. We took ours to go, and I was perfectly content leaving it in the freezer and pretending it didn't exist. Third, I've had a good amount of gelato in my life, and particularly in the last year. I went to Europe and had it in three countries, and frequently stop by the Gelato Spot in Phoenix. The Gelato Spot is substantially better than Frost. I recommend driving to the nearest Gelato Spot and passing Frost by. Sorry.