We moved to the area and wanted to find a pediatrician closer to our new home. I took 2 of my kids to Desert Shores multiple times. Each time I kept thinking it would get better and to give it time, but it never did. The office itself is very clean and the front desk girls seem competent.
The first problem I had was they nickel and dime you. I have always split my kid's vaccinations up, choosing to give them no more than 2 shots at a time. This means I have to make multiple visits. Desert Shores REQUIRES you to have an "office visit" every time instead of billing it as a vaccination which means you must pay a co-payment every time. With my insurance there is no co-payment if it is just a vaccination.
The 2nd problem was my child was running a fever and sick on a Friday before a holiday weekend. I took him in and at that point he did not have an ear infection but was obviously unwell. The P.A. would not give me a prescription for antibiotics to hold onto just in case he became sicker over the long weekend. He told me I would have to "come back" on Tuesday. I am not one to give my child antibiotics when not needed but I have been to other doctors who have been kind enough to realize that there was a good possibility he could be at the start of his sickness and get worse.
The 3rd problem was a different P.A. that I took my child to was very pushy and obnoxious. She was bound and determined that my child needed a tb test. This was during a routine well-check and he was healthy. She used scare tactics on more than one occasion about different issues and if I had been a first time mom I would have probably left the office in a panic.
I would not go back to this office ever again. I stayed long enough to make an informed decision. Maybe not every provider there are like the people I encountered but it was bad enough for me to move on.