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  • So maybe I was spoiled by my old dr's. they called in refills the same day, they returned calls the same day and they could manage to schedule appointments without mucking them up. Mountain view is different. I am in the midst of a gout attack and they cannot call anything in because they haven't seen me recently. I was in there 25 days ago. Two days ago I called ahead of time for my refill of meds. And they didn't call me back so I called yesterday and didn't hear anything. Called this morning didn't hear back. I called back at 4 and never got a response. Finally went in to the office on the way home and the very nice office manager Trisha helped me. But the dr wouldn't call in the meds that I needed for my gout and they didn't realize that I needed my monthly meds called in. These people are clowns. Very upset. I will never go back there.
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