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  • Yesterday's experience was not the greatest. I typically like going to this location, but yesterday, I saw a different side. I gave three stars because my experiences here are usually satisfying and the food itself was great. I brought my wife and child out for dinner. We ordered a calamari appetizer and three entrees. We all got salad, and after the first bowl, we asked for a second. The waiter said he'd get it but that our entrees should also be coming out. This is where it went wrong. When he brought the salad bowl out, we asked him about the appetizer. He said that he was going to check on it. I asked what he meant by our entrees coming out and he told us that he meant the app. 30 seconds later, the entrees came out. We told the runner at that time, which actually looked to be the manager, that we hadn't even received our app yet. She still put our plates down, didn't offer to hold off, and proceeded to check on the app. The waiter came back with the calamari about four minutes later and placed it on the table, which left us feeling a bit awkward. We still picked at it, but we're already working on our entrees. When we decided to pay the bill, we noticed that the order had the words "Do Not Make* and *no app plates" next to our calamari order and they still charged us for it. Whatevs.. I'll pay for it since we technically did order it. We got up and proceeded to leave. We may have been pleased with the food, but the customer service just wasn't there yesterday. So, I decided to try and write a review about my experience directly with Olive Garden. Unfortunately, when I asked for my receipt, I was given the run around and waited 10 minutes to be handed someone else's receipt!!! I was so frustrated, I just up and left. Oh yeah.. the waiters name was David..
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