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| - I'd love to be friends with Zaldi and the owner (cuz they're as sweet and chatty as they come) but will never eat at their establishment again. The Yelp stars which guided us to this place are way off.
Everything that could possibly go wrong, went wrong.
Upon entering, we noticed the cheerful ethnic decor and were pleased by the ambiance. However, we also spotted an empty table right at the entrance piled high with empty beer bottles ( which continued to be dirty throughout our visit)!
We waited for a while, but since no hostess appeared we had to flag down a waiter to ask to be seated( we had made reservations).
After we sat down I noticed a lot of dishes being mistakenly served to tables, since they were being taken away immediately as fully loaded as they came.
So when it was time for us to order I made sure that the waitress repeated our order after she jotted it down.
After waiting for a very long time, ANOTHER waitress brought out one dish which turned out to be an entree! We hadn't even gotten our appetizer at that point. After I pointed this fact to the waitress she shrugged and said that if I didn't eat the entree then, it would just turn cold! Well, I sent it back and asked for the appetizers to be brought out.
At this point I flagged down the proprietor and she was super nice and apologized. She immediately brought out a dish that turned out to be a BEEF dish, INSTEAD of the SEAFOOD Platter we had ordered! Turns out, the waitress who had initially taken our order made a mistake with our order but it's beyond me how she could've gotten it wrong after I made her repeat it! She did come back and apologize for it.
By this point, we were just meh! let us just eat something. We kept ourselves entertained counting the number of knots in the jute curtains! The food that was brought out was greasy, unremarkable and disappointing. The Sizzling Seafood Salpicado which was an array of seafood bits on a sizzling platter (that didn't sizzle) tasted exactly the same as the Sizzling Garlic Shrimp Dinner that we had ordered! I had the Pork Sisig and I just couldn't eat it: it was like eating savory brittle: crunchy, dry, clumpy and very greasy. Our waitress had highly recommended it, but forgot to tell me that it would be so crunchy and dry. I wouldn't have ordered it.
For dessert we had Halo Halo and Buko Pandan. I quite liked the Buko Pandan which was creamy, coconuty with lots of ice cream!
The owners were very sympathetic to our concerns and did compensate us for the shoddy service we received. I'd add them as friends on Facebook, but do not recommend Casa Manila to folks who are unfamiliar with Filipino Cuisine!
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