I have an 11 year old unit that has a bad compressor and was quoted by another big name company that it would cost me $3000+ to replace but that they recommended an entirely new unit for $11000+ with a very demeaning sales person. Due to such bad experience I started calling other companies to get comparable prices for both services to make a more informed decision. Mind you this all happened on a Sunday.
When I called Accutemp, they were super helpful and very profession. They took the time to give me advice over the phone and help me understand the pros and cons to replacing the compressor vs getting a new unit. Their quote of $6000 for a better unit was considerably cheaper than the lower end unit from the other guys at $11000. Their quote of a new compressor was lower as well. I appreciated the honesty, sincerity and the guidance and would highly recommend this company to anyone having HVAC troubles. Thank you AccuTemp for your professionalism!
Through our experience, we did get the big name company to beat the price quoted by AccuTemp, as well as pay for our two night hotel room stay due to their technician's previous incompetency. Even though I truly would have rather had given my business to AccuTemp, the 10 year warranty package the other company gave us for free couldn't justify me telling them to go jump off a bridge so that I could use the more reputable AccuTemp co.
Please do not hesitate to use this company. If I could travel back in time, I would have started with AccuTemp from the very beginning.