I've been coming here since I was a child and my most recent visit consisted of a root canal. Let me start by saying that at the front desk, Astela seems to be the only one who knows what she is doing. She's very personable and greets everyone with a smile. The majority of the rest of the reception staff seem to be grumpy and have the biggest scowls. Next: the financing for my root canal was simple and I was able to get it done the same day- thank god! Dr. Valladares is the best. His bed side manner is amazing. I hate going to the dentist with a passion but he made me feel very comfortable. The first dental assistant, Razz, is also very good. When I went back the second time to get the temporary crowns off and the permanents on, I can't say that my visit was amazing. Dr. V was great as usual, but the assistant he had that day didn't know what was going on. She told me that I could come back in three weeks to get the permanents on..I told her that's what she just put on. She apologized and double checked with the doctor to make sure that was correct. I'd feel much more comfortable knowing that the assistant could tell the difference between porcelain and acrylic.
I'm back in the office today because one of my permanent crowns has fallen off: I'm not happy about it. At all. But the office was very good about getting me in to get it fixed right away: hopefully this time we can keep it on there.