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  • This would have been a 3 star review had it not been for the ridiculous service we got from an incompetent waiter I went with my friends, we were a group of 6 and we called ahead on a Saturday and they told us they didn't have 6 tables left and said we could have 2 4 seaters next to each. ok that's fine. We didn't all arrive at the same time so we just kinda sat there looking at the (Chinese Only) menu and grabbed our sauces/desserts. Since only one of us knew how to read Chinese she was busy telling us what soup bases they had right in the middle of her talking a waiter interrupted and asked for our order in Mandarin. We tried to tell him we weren't ready yet. HIS DAMN REPLY WAS "WHAT?!"-firstly it was his attitude that was a complete turn-off. He said it in a tone of "what do you mean you are not ready?!" then he kept speaking in Mandarin (which only one of us speaks) and she had to tell him to give us a second. When he did come back to take our order when we were ready he was completely incompetent. Since half of us didn't speak Mando half of us were already POINTING to the soup base on the menu and he was still struggling. It got to the point where one waiter stepped in and said he'll do it. Jaden our new waiter appears to be the only one who speaks English there and acts like he actually cares about his job. What I don't understand is why didn't the other waiter just ask Jaden to help in the first place?! Instead, he kept standing there with an attitude and rolling his eyes at us like WTF. Oh they do have an English Menu which was not supplied to us until afterwards -.-" The Chinese menu is nicely priced on a trifold and bound with leather. But the English one was a 3 page Word doc printed and stapled together... The only saving grace of this experience was Jaden. I could tell half my table was ready to rage after dealing with the other waiter. The decor is cute but kinda odd. It looks like a English High Tea place but hot pot. You get an individual pot with a cute decorative covering around the pot. Price is 24.99 for adults weekdays then weekend and holidays is +$2. Soup bases range from $3-$10. The food is mediocre, typically hot pot offerings. There were 3 types of desserts that you can grab for yourself next to the sauces. But by the time we were done our dinner, there was only one dessert left. TL:DR: The only server who knows how to do his job is Jaden. The other guys are useless. Food is okay, fancy decor.
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