Horrible experience! First, we sat our self down because no one paid attention or greeted us. We sat at our table for 15 minites, being ignored, until I had to ask for a menu. Water didn't even come until 20 minutes later and that's because I had to ask our server for some water.
They served us our soup and salad (we got the salad for free because the server screwed up our ordered and gave us salad instead of the miso soup we ordered) and once again I had to request for some utensils so we could start eating.
I ordered the fish tempura which is fried salmon and tempura veggies. The salmon was horrible. No season at all. They straight fried it with no seasoning so all you got was a mouth full of panko.
The restaurant been open for 5 months (mind you its a small restaurant) and the servers were struggling with orders and running sushi to the wring tables. The table that was sitting next to us also complained about their service, so I knew it wasn't us and that it was the restaurant that was horrible!
A little advise to Bonsai Restaurant- NEVER IGNORE YOUR CUSTOMERS! ALWAYS GREET THEM REGARDLESS IF YOUR BUSY OR NOT!
Note to self - NEVER go there again