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  • Omg. Online pre-order is completely meaningless here! We showed up 10mins after the order was supposed to be ready and they hadn't even started it! Then they helped 3 walk-ins ahead of us so husband got in line to make sure they wouldn't keep helping other people, and the guy working on our pre-order stopped to ask my husband if he could start a sandwich for him... well, you could start by finishing the 3 sandwiches that should have been ready 10minutes ago and stop helping everyone that walks in and leaving our sandwiches just sitting there. If we weren't staying at the hotel across the street there's no way we would have given this place a second chance after my first 2star experience, but we thought maybe if we pre-ordered online we'd have a 50% better experience and the complete opposite happened. To top it off, didn't get my extra cheese we paid extra for UGH! I try to find the good in things though so, the cookies were DELICIOUS yay.
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