This review is subject to change. However, on my first visit here, I could tell that this was the kind of place I'd come back to, again and again.
I ordered a large white mocha with skim milk. When I asked the barista to make my coffee a drinkable temperature, he had no problem doing that. The coffee itself in the drink was smooth, and I really liked the white mocha mix. The result was the best cup of coffee I've had here in Charlotte. They also offered a fairly wide array of baked goods, and I chose the zucchini bread. I'm not sure if they make it in-house or get it from somewhere (I didn't ask), but it was some great zucchini bread. I plan to try some of their other goodies next time. I might have to try a straight cup of coffee as well.
The decor is comfortable and relaxing. The baristas are friendly and helpful. The parking situation seems rather difficult at first, but it turns out you can park on the street, in the very small lot, or at the lot across the street at Grand Central.
I plan to go here again this week.