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| - After reading and hearing how good this place was, I decided to try some take out. While I must say the food was amazing - fresh, healthy and very delicious, the service on the other hand was dreadful. This place needs to take a long hard look at how it is set up and also the staff needs to have some hard core training sessions in a little thing called customer service. I should not have to stand there, having staff behind the counter, making eye contact and yet ignoring me, while I meanwhile had to dodge the one waitress as she carried plates to customers eating in. And when it FINALLY came time that I was served, the woman's English was so poor, I could not understand her and had to ask her about four times to repeat what she said. There was a group of about four also first time women that went before me and I heard them make the same comment, that they couldn't understand her. I am NOT knocking someone who has not mastered English but why put this person on ordering duty? But that wasn't my major complaint. That was having to stand there, for five minutes and be ignored.
The food? The food was delicious but was it worth the wait? I'm thinking no. The Danforth is full of places to eat so thankfully there's no shortage. Places where instead of standing there waiting, being ignored, you can be in and out and on your way in the time you'd still be waiting in Mocha Mocha.
I gave two stars for the food. Had the review strictly been on service alone, I would have scored it zero.
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