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  • My family has gone to this barros for years and we have always received really good service & amazing pizza . Recently a very disgusting incident has changed our minds during family dinner night that won't make us go back ever again. Last week I had a delivery , usually I go in to pick up but because I'm pregnant and also a high risk pregnancy my body didn't make this possible. So I called for a delivery the girl was quick and said 35-45 minutes . Over an hour passed so I called and asked what happened, they repeated my address that was old by 3 years. Usually they repeat the address on the phone with the new workers that isn't the case. They said it would be another 35-45 minutes , take in mind my mom just got off of a 12 hour shift and I'm Prego so We were both starving. They showed up at 10:30 with a cold free pizza and two sides of ranch. I asked where my anti pasta salad was ... It wasn't there, I only got the ranch , neither was the extra ricotta , if I had payed for the pizza I would have payed for a wrong order. The manager let me know they would remake the order the next time I came in with the salad. So the following weekend I came in , the girl at the front was extremely rude to me as soon as I told her my meal had been comped she gave me a dirty look, didn't apologize and said it will be an hour wait. She also told me to make my own salad, I refused and said I had ordered an anti pasta salad the first time, which is not a salad bar salad (if you've had their anti-pasta you know what I'm talking about). I patiently waited , the manager never came out which I thought was odd, As soon as me and my mom got home the order looked fine , extra ricotta , anti pasta salad, seemed like they really corrected things. We opened the box and everyone dug in, my brother had the unfortunate slice , where he found a large PUBIC hair on his pizza. I about gagged and we immediately threw everything away. Most of the workers here are young kids, I've worked in the food industry for many years before becoming pregnant and this is a really disgusting thing to do to someone who has been a customer for years. The employees that work there made me really sick. Instead of actually correcting their mistakes they decided to act like what they are "children" and do something so horrible that will never make us go back.
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