Stopped in to get a gel refill. I was told to sit at a table and was asked what I want. Mid sentence, the technician started talking in her language to her coworkers. Completely disregarding me and looking annoyed when I tried to explain what it was that I wanted. I asked for almond shaped tips, and specifically said "please don't make them pointy." What I left with was pointy, over filed, sore nails. My nail beds have been throbbing since I left. So disappointing. Horrible service. I will never go here again.