I ordered a combo plate for take out. One was warm and fresh, the other which was kefta we cold. I guess they forgot to heat it.... Had to microwave it to be eatable.
I called and told the manager and he said that's not possible because they make everything fresh. I don't know what his idea of fresh is but for me taking it out of the frig to reheat and serve is not fresh.... Nor did I appreciate the cold food for my $25 lunch order.
Excuses excuses... Unless the salad the meat was sitting on was an ice salad the meat being cold all the way to the center just doesn't happen. I don't cook, I do take out quite frequently. You think this takeout was something original causing some extraordinary circumstance... May have been fresh off the grill in their heads, who knows. It was still cold. I don't repeat places where "fresh" food has to be mircowaved and managers make excuses for it. Thanks for the offer I guess.